Collect Emails from Instagram

Capture email and phone when they reply in DMs. No forms. Your list grows in the conversation. Sync to CRM. Run campaigns.

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Instagram gives you leads. It doesn't give you email. Research shows 87% of Instagram users worldwide take action after seeing a product on the platform. Instance captures email and phone when they reply in DMs. No forms. Your list grows in the conversation. Sync to CRM. Run campaigns. You own the relationship.

Sources

What you get with email collection

Instance collects email and phone directly inside your Instagram conversations. When someone replies in DMs, Instance parses their message, extracts contact details, and stores them in your contact list and CRM. There are no landing pages to build and no forms to embed. Contacts are created the moment someone says “here's my email”.

The grow email list template gives you a ready-made flow: trigger on DM, send a short pitch, ask for their email, wait for reply with capture enabled, then tag and sync the contact. You can combine this with comment-to-DM or story automations so every campaign you run on Instagram quietly builds your list in the background.

Once contacts are captured, they stay with you. Emails and phone numbers appear in your CRM, and you can export them to tools like Mailchimp, Klaviyo, or your existing newsletter. This lets you move warm leads out of the DM inbox and into longer-term nurture flows without any manual copying.

Email list

Email collection features

Capture in conversation. No forms. Sync to CRM and email list.

Wait for reply with capture

Enable capture email or phone. When they reply, Instance grabs their contact. No forms. No landing pages. Just a natural conversation.

Works with any trigger

DM, comment, story, etc. Get them in a thread. Ask for email. Wait for reply.

Email list and CRM sync

Captured contacts go to your list and CRM. Export when you need to. Your list only grows.

Ready template

Grow email list template. Tweak and go live.

Export for campaigns

Export to CSV or XML. Use for campaigns, Mailchimp, Klaviyo. Respects filters.

Follow up outside Instagram

Once you have their email, you can follow up when you want.

Problems email collection solves

  • Own the relationship. Emails let you reach people outside Instagram. Campaigns, nurture, retargeting. You're not stuck in DMs.
  • Forms that don't convert. Instance captures in the DM thread. They reply. Natural. No friction.
  • Scattered contacts. Instance centralizes. Email list. CRM. Export when you need to.
  • Manual follow up. Instance captures automatically. Your list grows with every conversation.

And more

Everything you need
in One platform.

One dashboard and your whole operation

CRM, Email list, Automation, Sales Chat, Automation Chat, Analytics, Settings, and more. Everything in one place.

Ready made templates

Start with templates for comment reply to DM, auto-send links, sales funnel, grow your email list, giveaways, and more. One click. A few tweaks. You're live.

Step in anytime

Take over the conversation whenever you want. Instance handles the rest until you do.

Automation Chat

Monitor conversations triggered by automations. See every DM flow and touchpoint in one inbox.

Team and roles

Invite your team, assign roles, and control who sees what. Collaborate without losing oversight.

Try Instance free

FAQ

Frequently asked questions

  • Enable capture email or phone. When they reply, Instance extracts their contact and stores it. Syncs to your email list and CRM. The grow email list template does this: trigger on DM, ask for email, wait for reply with capture. No forms.